Manajemen pelayanan prima Prihartono AH., H.K. text Yogyakarta Andi 2012 viii, 200 hlm. : ilus. ; 23 cm. H.K. Prihartono AH. ; editor, Nina Kenyar Bibliografi hlm. : 195 Pelayanan, Manajemen 658.812 658.812 PRI m 978-979-29-3331-4 20190118014232 INLIS000000000000209 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)